You capture your clients by Blind Luck and I’ll prove it…

These days, where you get your customers is hugely important to the success of your business.  In my experience your relationships with most clients evolve through two stages.  Getting them to move from the first stage to the final is the key to running a profitable business.  Let’s spend some time defining each stage of this process so that we can put everything in perspective.

Continue reading “Luck – Its a plan?”